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Privacy Policy

Introduction

This Privacy Policy (the "Policy") sets forth the manner in which Talosha and its affiliated educational platform, the Awareness Academy (collectively, "Talosha," "we," "us," or "our"), collects, processes, uses, stores, and safeguards personal data submitted by users, members, and customers ("you" or "your") in connection with your access to and use of our website, digital products, membership programs, community platforms, educational content, merchandise, and all associated services (collectively, the "Services").

By accessing or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. If you do not agree with any provisions contained herein, you must discontinue your use of the Services immediately.

1. Information We Collect

We collect personal data that you provide directly, as well as data generated automatically through your interaction with our Services. The categories of information we collect include, but are not limited to, the following:

 

1.1 Personal Identification Data

  • Full name and display name

  • Email address

  • Billing address and shipping address (where applicable)

  • Phone number (where voluntarily provided)

  • Profile information submitted during account creation or membership enrollment

 

1.2 Payment and Financial Data

  • Payment card details (processed and stored securely via our third-party payment processor, Stripe)

  • Billing history, transaction records, and purchase confirmations

  • Information associated with applied promotional credits

 

1.3 Technical and Usage Data

  • IP address and approximate geolocation

  • Browser type, version, and operating system

  • Device identifiers and session tokens

  • Pages visited, time spent on pages, and clickstream data

  • Cookies and similar tracking technologies (see Section 5)

  • Analytics data collected through first- and third-party tools

 

1.4 Communication Data

  • Messages and inquiries submitted through our contact forms or support channels

  • Responses to surveys, feedback requests, or community interactions

  • Email correspondence with our team

 

 

2. How We Use Your Information

We process personal data only for lawful purposes directly related to the operation, delivery, and improvement of our Services. Specifically, we use your information to:

 

  • Process and fulfill transactions, including purchases, subscriptions, memberships, and one-click upsell authorizations

  • Create and manage your account and membership profile within the Awareness Academy

  • Deliver purchased Services, including course materials, program access, community membership, and rank-gated content unlocks

  • Communicate account updates, purchase confirmations, program notifications, and essential service-related information

  • Send promotional content, newsletters, special offers, and marketing communications, where you have consented to receive such communications

  • Administer and enforce membership tiers, rank progression structures, promotional credits, and program eligibility

  • Facilitate merchandise fulfillment and shipping (where applicable)

  • Monitor and improve the performance, functionality, and user experience of our website and digital platforms

  • Conduct internal analytics, business reporting, and audience research

  • Comply with applicable legal obligations and resolve any disputes

 

 

3. Payment Processing and Card Storage Authorization

All payment transactions conducted through our Services are processed by Stripe, Inc., a PCI-DSS compliant third-party payment processor. Talosha does not directly store raw card numbers or full payment credentials on its own servers.

 

By entering your payment details to complete any initial purchase on our platform, you expressly authorize Talosha and the Awareness Academy to:

  • Securely store your payment method via our payment processor for future use

  • Apply stored payment credentials to future authorized transactions, including one-click upsell purchases you initiate by clicking the relevant acceptance button

  • Process charges in the amounts clearly displayed at the time of each transaction

 

Each transaction processed through our platform will reflect the total amount due at the time of purchase, inclusive of any applicable taxes and a payment processing fee of three percent (3%) of the transaction value. This processing fee is non-negotiable and will be disclosed at checkout.

You acknowledge and agree that all upsell transactions completed through one-click purchase functionality are final and non-refundable, in accordance with our Non-Refundable Charges policy set forth in Section 7 of this Policy.

 

 

4. One-Click Purchase Authorization

By completing any purchase on our platform, you explicitly authorize Talosha and the Awareness Academy to process additional charges to your stored payment method via one-click functionality for any upsell offers presented during or after the checkout process.

One-click purchase charges are applied immediately and automatically upon your affirmative selection of an upsell offer. Each offer presented will clearly display the applicable price and product or service description prior to your confirmation. Your act of clicking to accept any such offer constitutes full and irrevocable purchase authorization.

Should you wish to decline any offer, you must explicitly select the decline or skip option presented. Failure to actively decline an offer does not constitute acceptance; however, affirmative acceptance through the designated button constitutes a binding agreement to purchase. All charges processed via one-click functionality are subject to the same refund terms applicable to standard purchases.

 

 

5. Cookies and Tracking Technologies

Our website and Services utilize cookies, pixel tags, web beacons, and similar tracking technologies to enhance user experience, collect analytics data, and support marketing activities. Cookies are small data files stored on your device that enable our platform to recognize your session, retain preferences, and analyze usage patterns.

We use the following categories of cookies:

  • Essential Cookies: Required for the operation of our website and Services, including authentication and security functions

  • Functional Cookies: Enable personalization and the retention of user preferences

  • Analytics Cookies: Used to collect aggregate data about site traffic and user behavior through tools such as Google Analytics

  • Marketing Cookies: Used to deliver relevant content and track the effectiveness of our promotional campaigns

You may configure your browser to reject cookies or to alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain areas of our Services. By continuing to use our website, you consent to our use of cookies as described in this Policy.

 

 

6. Communication Consent and Marketing

By registering for an account, enrolling in a membership program, or completing a purchase through our Services, you consent to receive electronic communications from Talosha, including but not limited to:

  • Transactional emails, including purchase confirmations, account notices, and program updates

  • Promotional communications, including newsletters, exclusive offers, new program announcements, and marketing messages

  • Community and membership notifications related to your active enrollment within the Awareness Academy

 

You may withdraw your consent to receive marketing communications at any time by clicking the unsubscribe link included in any marketing email, or by contacting us directly. Please note that withdrawal of marketing consent does not affect the delivery of transactional or service-critical communications necessary for the administration of your account.

 

 

7. Non-Refundable Charges Policy

All payments processed through our Services, including but not limited to membership subscriptions, one-time program purchases, upsell transactions, merchandise orders, and purchases made using promotional credits, are final and non-refundable, unless an explicit written exception is stated at the time of purchase or by Talosha in writing.

This non-refundable policy applies to, without limitation:

  • Initial membership enrollment fees and recurring subscription charges

  • One-click upsell purchases completed during or after the checkout process

  • Rank-gated program access purchased prior to achieving qualifying rank

  • Digital product downloads, course materials, and program content

  • Promotional credit redemptions and credit-assisted purchases

 

By completing any purchase on our platform, you acknowledge and agree to this non-refundable charges policy. If you have questions prior to purchase, you are encouraged to contact our support team for clarification before completing your transaction.

 

 

8. Promotional Credits Policy

From time to time, Talosha may issue promotional credits to users in connection with specific campaigns, referral programs, loyalty initiatives, or other promotional activities. All promotional credits are subject to the specific rules and limitations set forth in the applicable Terms and Conditions governing the relevant promotion.

Users acknowledge and agree that:

  • Promotional credits hold no monetary value and are non-transferable and non-redeemable for cash

  • Credits may be subject to expiration dates and usage restrictions as specified at the time of issuance

  • Credits cannot be applied to offset non-refundable charges or reverse completed transactions

  • The issuance of credits does not alter or supersede the non-refundability of any purchase made using those credits

  • Talosha reserves the right to modify, suspend, or discontinue any promotional credit program at any time with reasonable notice

 

 

9. Rank-Gated Program Access

The Awareness Academy operates a structured, rank-based progression system through which certain educational programs, content tiers, and community features are accessible exclusively upon a member's achievement of the qualifying rank designated for that content or program.

By enrolling in any membership tier or educational program within the Awareness Academy, you expressly acknowledge and agree that:

  • Rank-locked content is not immediately accessible upon enrollment and will become available only upon advancement through the designated ranking structure

  • The timeline for achieving any specific rank is contingent upon your individual engagement, participation, and progression within the Academy's framework

  • No refund, credit, or compensation shall be issued on the basis that rank-gated content has not yet been unlocked at any given point during your membership

  • Talosha and the Awareness Academy reserve the right to modify rank thresholds, progression criteria, and program availability at any time, subject to reasonable notice provided to active members

 

 

10. Sharing of Personal Information

Talosha does not sell, rent, trade, or otherwise transfer your personal data to unaffiliated third parties for their independent marketing or commercial use. We may share your information only in the following limited circumstances:

  • Service Providers: We engage trusted third-party vendors to facilitate our operations, including payment processing (Stripe), website hosting, email delivery, analytics platforms, and customer support tools. These providers are contractually obligated to handle your data in accordance with applicable privacy laws and our data protection requirements

  • Legal Compliance: We may disclose your information when required to do so by applicable law, regulation, legal process, or governmental request, or when we believe in good faith that disclosure is necessary to protect the rights, property, or safety of Talosha, our users, or the public

  • Business Transfers: In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your personal data may be transferred as part of that transaction, subject to the acquirer's commitment to honor this Policy

 

 

11. Data Security

Talosha implements industry-standard technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include, but are not limited to, encryption of data in transit via Secure Socket Layer (SSL) technology, access controls and authentication protocols, and secure data storage practices.

While we are committed to maintaining the highest practicable level of security, no system, network, or transmission of data over the internet is guaranteed to be completely secure. We cannot warrant or guarantee the absolute security of any information you transmit to us, and you do so at your own risk. In the event of a data breach that affects your personal data, we will notify you in accordance with applicable legal requirements.

 

 

12. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Policy, to maintain your account and membership, to comply with our legal and contractual obligations, and to resolve disputes. When personal data is no longer required for these purposes, we will securely delete or anonymize it in accordance with applicable law.

Transaction records and financial data may be retained for extended periods as required by applicable tax, accounting, and legal obligations.

 

 

13. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights with respect to your personal data. These may include the right to access, correct, update, or request deletion of your personal information. To exercise any of these rights, please contact us using the information provided in Section 15. We will respond to your request in accordance with applicable law.

Please note that certain rights may be limited where we have a legitimate legal basis to retain or process your data, including for the performance of a contract, compliance with legal obligations, or our legitimate business interests.

 

 

14. Respect for Spiritual and Belief Diversity

Talosha is committed to honoring the full diversity of spiritual traditions, personal beliefs, and philosophical perspectives represented within our community. All educational materials, programs, and content offered through the Awareness Academy and associated platforms are intended exclusively for educational, personal development, and spiritual exploration purposes.

Nothing contained within our Services is intended to discriminate against, demean, or disparage any individual's faith, belief system, cultural background, or spiritual practice. We welcome all seekers, regardless of their prior experience or existing belief framework, and we are committed to maintaining a respectful and inclusive environment for all members.

 

15. Changes to This Privacy Policy

Talosha reserves the right to modify, update, or revise this Privacy Policy at any time to reflect changes in our business practices, legal requirements, or the Services we provide. Any material changes to this Policy will be communicated by posting the updated version on our website with a revised Effective Date. Where required by applicable law, we will provide additional notice of significant changes.

Your continued access to or use of our Services following the posting of any updated Policy constitutes your acknowledgment of and agreement to the revised terms. We encourage you to review this Policy periodically to stay informed of how we are protecting your information.

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